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Communications

How can I keep employees informed about the implications of a pandemic?
Prepare: Marsh builds effective corporate contingency planning and response teams, making sure that their role in communicating during a crisis is clearly defined.
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Prepare: Mercer understands the best practices for pre-established communication protocols. The firm helps businesses ensure that their communication plan covers how employees will be notified, who will notify them, what information they need, and what they are expected to do.
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Prepare and Respond: Mercer can assist in ensuring that travel agencies or internal desks are linked in to global information resources so that when a pandemic hits, both the employer and travelers can be warned of potential problems and risks of being quarantined.
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Respond: Marsh's real-time crisis management teams work with corporate leadership to ensure messages are being communicated clearly to all stakeholders, new messages are developed as needed, and that all actions are coordinated.
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Respond: Through CAT-i reports, produced by Guy Carpenter's Instrat® unit, organizations can stay informed with regular updates on pandemic events that are likely to cause significant industry losses.
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