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 | January 2009 |
by Ryan Ogaard
The global financial crisis has increased the world’s focus
on risk modeling, and for some it has called the very
validity of the practice into question. Common themes
resonating throughout the popular press include the
difficulty of modeling human behavior and the complexity
of the intricate webs of financial hedging that imploded
to create the current crisis. In-depth investigations into
the mechanics of subprime have revealed the existence of
known blind spots in the models. Management considered
these blind spots either unimportant or unlikely to have
an impact on results, but they point to the real culprits in
most modeling mishaps – a lack of holistic risk awareness,
or what the 9/11 Commission’s report called “a failure
of the imagination.”
Risk assessment is, at its heart, a creative endeavor — an
exercise in visualizing and testing the unknown. A task
like this cannot be summed up in a single tool, such as
a “risk model,” nor can it be dismissed because reliance
on such tools was one of the many proximate causes of
the recent financial crisis. Indeed, risk modeling is robust
and yields valuable information to decision-makers.
This is particularly true in the property and casualty
(P&C) insurance sector, where risk is the basic fabric
of the business. P&C lines of business have experienced
decades of investment, failure, investigation, and
improvement in the methods, tools, and processes that
produce credible risk information. Much of the progress
in risk management has been facilitated by advances in
technology, and recently, a consensus on risk management
best practices has been emerging.
A range of sophisticated risk management practices is
now required by stakeholders in P&C companies. Such
practices are meant to prove that an insurer is managing
risk and to provide transparency into a company’s
balance of risk and supporting capital. Management has
generally embraced advanced risk-assessment methods
and tools, seeing them not only as requirements, but also
as creators of competitive advantage. Insightful analysis
of risk can show a company where to deploy capital,
where unexploited opportunities lay, and where exposures
might be dangerous, or at least unprofitable. But in spite of
widespread adoption within the industry, risk assessment
is still developing and all too often is not seen as holistic.
Often, the situations or events that define unacceptable
risk have never occurred, or have occurred in far different
environments than exist today. While models attempt to
put all relevant information about a particular risk into a
single picture, it is well known that they will never fully
mimic human behavior – but that does not lessen their
value. Models can be very informative if they are put into
the proper context and used to produce knowledge rather
than definitive answers. To understand models, decision
makers must understand the information that created and
feeds them – the data.
There are two primary uses for data in the context of risk
modeling. First, it is a historical record of events that is
used to understand risk patterns of the future. How many
defaults have happened in the past? How many insurance
claims? What sort of entity had a higher likelihood of loss?
Data is also the representation of the current exposure
base. How many loans are outstanding? How many
insurance policies have been written? What are the
primary qualities of these risks? The data from the past
points to probability; the current data, to immediate
loss potential.
These related uses of data – as a basis for model building,
and as a current risk profile – are critical to effective
model-based decision-making. The essential starting
point, however, is the current risk profile. But this is often
overlooked. Before the application of advanced math and
sophisticated simulation techniques, some relatively
simple data-mining exercises can paint a useful picture
of the risk landscape. This landscape might be defined
by exposure to a class of risk, location, type of business,
or changes in the profile over time, in varied economic
conditions or in relation to demographic shifts – the list is
endless and variable for each company. Such analysis gives
decision-makers a context in which to judge more complex
modeling results and can point to further methods of
investigation. A fundamental analysis of exposure data is
common sense – but it has not been common practice.
Recent events – from collateralized debt obligations (CDOs)
losses to hurricanes losses – have highlighted the power
and importance of understanding exposure data. As a
result, a new focus is emerging on this aspect of risk
management. Practices that seem simple and obvious,
however, can be difficult to implement. One frequent
stumbling block is the overwhelming amount of data that
comprises a risk profile. Compiling all this information into
a coherent format, analyzing terabyte-size databases, and
creating usable output from analysis can consume entire
departments and require highly specialized skill sets.
Fortunately, the evolution of data-handling technology has
been robust, driven by online innovations and the need to
do massive, ultra-fast lookups, processing, and reporting.
One example of emerging risk/data technology
is Guy Carpenter’s i-aXs® platform, which melds
business information software with a GIS system and
supercomputers to create a specialized risk-assessment
environment capable of quickly analyzing and reporting
on a massive risk-profile database. Such a platform
can leverage the skills of analysts and makes laborious
inquiries into risk exposure more practical and information
more accessible to decision-makers.
The sheer volume of data is not the only challenge.
Once data is parsed and metrics are developed, flaws and
gaps in the risk profile often become glaringly apparent.
Indeed, a thorough risk assessment seeks to discover such
discrepancies. Fortunately, a wealth of new information
sources has come into existence, and databases identifying
nearly every natural and man-made object in the world are
for sale from specialist firms. This information can be used
to augment a data set and draw a more complete picture of
risk. Specialty catastrophe-modeling firms that are widely
used in the P&C space, such as Risk Management Solutions,
have recently developed an entirely new practice focused
on data-quality assessment and enhancement. Once again,
the skill and technology to harness third-party databases
can be a roadblock, but platforms such as i-aXs are built to
integrate data from various sources, yield a more complete
and accurate data set, and create a more robust foundation
for further risk assessment.
Risk models tend to be a synthesis of data, expert opinion,
and technique: The best thinking and information
boiled down to a very educated guess. It is essential to
understand how this guess was made and to weave that
knowledge into decisions about risk-taking. This can be
difficult. Risk models are generally complex – sometimes
opaque in their workings – and even models that seem
transparent can produce unforeseen results due to the
interaction of their many moving parts. The components
of a risk model encompass the nature of risk events,
including frequency, severity, correlation, and probability.
Each component must be sound and interact properly
with other components. It is no wonder that P&C
insurers are employing ever-increasing numbers of
modeling specialists.
Risk models link the present and the past. Most risk
models involve some form of “back testing,” which overlays
current exposure onto historical patterns of loss (and
gain). Historical patterns are almost always adjusted
to compensate for changes in economic or physical
conditions. The compatibility of the current risk profile
and historical risk patterns is very important. Model users
must ask themselves if the model accurately recognizes
their data and if the assumptions and adjustments that
went into the model represent their present situation.
The problem is more subtle than simply, “garbage in,
garbage out.” Anything from climate change to inflation
could make a model an inaccurate descriptor of the
contemporary risk environment.
Property catastrophe models (cat models) developed by
specialty firms are among the most widely used risk
models in the P&C industry. Cat models represent a class
of models that attempts to create representations of
physical events, such as hurricanes, earthquakes, or even
wildfires. Such models rely on scientists and engineers
to describe how an event unfolds and its likely effects
on exposed objects (buildings, autos, oil platforms, etc.).
Another category of risk model is based on network
theory rather than event replication. This approach is
more useful in modeling non-recurring events or events
caused by interrelationships between entities (usually
businesses) that can cause unknown concentrations of
risk or cascading chains of loss. The CASUS and Casualty
Cat models (both developed jointly by Guy Carpenter
and Arium, Ltd.) are examples of network-theory models.
CASUS maps concentrations of people that can create
unforeseen workers compensation loss potential
(such as a convention or concentration of customers).
Casualty Cat maps the loss-causing, relationship-types of
business activities and the liability patterns that can flow
through an event such as the Enron insolvency.
In some cases companies build their own highly specific
models, often based on their own historical data. Such a
practice involves actuarial expertise and a healthy dose
of business judgment. Technology also plays a part in the
form of actuarial toolkits that help analysts adjust data
and fit probability distributions to historical data. Risk
analysis toolkits (such as Guy Carpenter’s InstratFitTM)
contain a consistent advanced-math platform that is
specifically tailored to support risk simulation and
helps experts estimate the parameters for statistical
distributions of loss frequency, severity, and correlation
that describe the company’s risk.
As estimates of risk parameters are developed, it is critical
to understand the surrounding uncertainties. Platforms
such as InstratFit generate “parameter uncertainty”
(sometimes called “secondary uncertainty”) with each
estimate of a frequency or severity distribution. These
uncertainty measures should not only be used to judge
the soundness of the parameter estimate, but should also
be recognized by the risk model. The concept of building
uncertainty into risk models has become more common
in recent years, but it is still difficult to explain and is
sometimes difficult for risk decision-makers to accept.
Recognizing parameter uncertainty will always increase
the risk as represented by a model. This translates into
increased estimates of the cost of risk or price of risk
hedging. There is an inherent discomfort when abstract
influences such as parameter risk drive up risk measures
(and inevitably, cost derived from them), but recognizing
parameter risk is essential in the use of risk models.
Uncertainty in the risk parameters might be the most
volatile aspect of risk that an insurer faces.
A misunderstanding of models and exposure data is not
the primary cause of most modeling failures. Indeed, many
companies that have suffered in recent catastrophes, both
physical and financial, had substantial and sophisticated
resources invested in risk analysis. What is often missing
is the connection between analysis and management
decisions, and this is the link that the rapidly evolving
practice of enterprise risk management (ERM) is meant to
create.
ERM is not new, but its value is newly recognized. Even a
quick overview of the risk-analysis world reveals the need
for a systematic approach, the tools to support the
effort, and substantial expertise resident in the firm.
But these will not exist in a firm without a high degree
of commitment. ERM demands a culture of risk awareness
that begins with senior management. Such a top-down
approach increases the likelihood that a holistic and
well-supported risk-analysis process will take root in a
company. It also should decrease the friction that can
exist between decision-makers and technical risk
experts when unpalatable results are traced to valid,
but esoteric, analytics.
A failure of the imagination does not always come from
a lack of creativity; it often emerges when the time and
energy required for creativity cannot be found. Fortunately,
expertise, technology, and best practices have evolved that
can help firms overcome the inertia that keeps them from
implementing a holistic risk management framework. In
the current economy, the possible penalties for inadequate
risk management could not be more obvious. It is the
potential for profits, however, that make risk management
a fascinating pursuit.
Ryan Ogaard is global head of Guy Carpenter’s Instrat® Unit. He can be reached
at .
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