By Susan J. Kilrain and Giles Archibald
After above-average returns and low costs in the 1990s,
corporate pension plans were hit hard by an unusual
combination of declining equity markets and low interest rates.
The former reduced pension asset values and the latter
increased the present value of their liabilities. Corporations
accustomed to pension surpluses and funding “holidays”
found themselves making substantial cash contributions to
underfunded pension plans. At the end of 2003, Standard &
Poor’s estimated that pension underfunding among the S&P
500 had grown to a record $259 billion.
Dealing with these pension cost issues is particularly challenging
for multinational corporations. Most multinationals leave
bottom-line business responsibility to local operations, yet the
impulse to fund pensions at the absolute legal minimum –
whether it occurs at corporate headquarters or in geographically
distant business units – can expose a multinational to cash-flow volatility.
Seeking to control costs and reduce risk, an increasing number
of multinational corporations are taking a global approach to
managing their pension plans. In 2000, 50 percent of multina-
tionals surveyed by Mercer Investment Consulting had some
form of centralized global process. By 2002 that proportion
had risen to 84 percent.
Global management of pension plans does not mean one
worldwide plan or a single plan design. Instead, multinationals
have developed policies and procedures that seek to align
global financial objectives with a local company’s ability to
provide competitive benefits. Managing pension plans globally
poses a number of challenges, including the authority vested
in local trustee boards rather than the employer; differing
terminology and different meanings for the same phrase (e.g.,
“cash balance” plans); and the role of unions, work councils,
and other employee groups. Successfully managing retirement
plans on a global basis requires local market knowledge, broad
global resources, and good communication between local and
head offices.
Multinational corporations have been paying particular attention
to four key aspects of global management of pension plans:
strategy, governance, cost reduction, and risk management.
Strategy. More and more multinationals are setting global
pension guidelines – for example, a preference for defined
contribution plans instead of defined benefit plans. Many
companies have a global policy preference for defined
contribution plans to provide the company with the greatest
control over costs and liabilities. Other companies have set a
policy of conforming to the local competitive practice in each
country in which they operate, without specifying a particular
kind of plan to be used worldwide.
Another element of global pension strategy is the degree of
integration of company retirement plans with local social security
programs. Many companies have moved their plans away
from direct integration with public pension systems because of
unsustainable benefit levels in many “pay as you go” state
programs. If private plans are designed to offset state pensions,
shrinking public contributions will automatically drive up the
cost of company plans.
Increasing numbers of multinational corporations are setting
and monitoring investment objectives – for example, outperforming customized benchmarks or controlling risk relative to
liabilities. Yet even with greater emphasis on global management of pension plans, hiring investment managers is often a
local decision.
Governance. The increasing salience of transparency and
accountability in today’s business environment has prompted
multinational executives to pay close attention to the way
fiduciaries make decisions on behalf of plan members. Key
governance issues include setting clear guidelines around the
role and authority of fiduciaries, plan trustees, and management bodies. Many multinationals have become very specific
in terms of best practice guidelines, documentation of decision-making, and communication responsibilities.
Some corporations have a centralized internal group that
monitors local compliance with global policies. Some use third
parties for analysis, monitoring, and reporting, and others have
global corporate representatives serving on local trustee
boards.
Cost reduction. This is one of the main drivers of global
management of pension plans. For example, using a global
custodian as a source of consistent, easily accessed information
for monitoring plans can reduce pension costs. Looking at
investments more broadly across countries can avoid some
transaction costs, and actuarial fees can be reduced through
global programs.

Risk Management. Linked to governance is the issue of managing investment, interest rate, and other risks to pension plans.
The recent volatility in pension plans will be exacerbated by the
global movement toward “mark to market” valuation of assets
and liabilities and full, current recognition of plan changes,
income, and expenses. Despite the long-term nature of pension
liabilities, short-term market fluctuations will have a significant
impact on reported pension costs.
Mercer’s process for managing pension plan risk and controlling
costs is called Retirement Financial Management, which
analyzes the interaction of benefit, accounting, investment,
and funding policies. These policies are interdependent, and
changing one can affect another. Consider a company that
adopts an accounting policy that uses “smoothing” techniques
to minimize fluctuations in asset returns. If that same company’s
investment policy calls for investing heavily in long-term bonds
to hedge interest rate fluctuations, the asset-smoothing
accounting policy will distort the hedging strategy by reflecting
the bond portfolio’s “smoothed” value.
Conclusion
CEOs and CFOs today are seeking to ensure that their company
pension plans are meeting fiduciary responsibilities, reporting
liabilities appropriately, and avoiding unpleasant financial
surprises. Senior executives are also trying to get better control
over the volatile costs of pension plans. For multinational
corporations, the global management of pensions that
judiciously balances global resources and local knowledge can
help reduce risks and control costs.
***
Susan J. Kilrain, former Global Retirement Practice leader at Mercer
Human Resource Consulting, retired from the firm on March 31,
2004. Giles Archibald is the Global International Practice leader for
Mercer Human Resource Consulting. For additional information
about global management of pension plans and other key human
resource issues, visit www.mercerhr.com.
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