Briefing Book

The best thinking from Marsh & McLennan Companies on issues of immediate concern.

Our insights draw on experts from across Marsh, Guy Carpenter, Mercer and Oliver Wyman, along with Marsh & McLennan’s Global Risk Center and its research partners around the world.

Briefing Books

Future of the Workforce

Re-envisioning the workforce in an age of transformation.

  • Mercer Global Talent Trends 2018 Study
    Organizations are accelerating their transformation efforts to unlock growth in the human age.
    2018 career global talen trends mercer

    Mercer’s 2018 study gathered input from 800 business executives, 1,800 HR professionals, and 5,000-plus employees from 21 industries and 44 countries around the world. From these more than 7,600 voices, a very clear message emerged — 2018 is a year of action. Organizations are accelerating their transformation efforts as they prepare for the future of work, and the importance of putting people at the heart of change makes the human resources function pivotal to these efforts.

  • Delivering the Workforce for the Future
    Mercer and Oliver Wyman join forces to help organizations prepare their workforces for the digital era.

    For executives, it is a top priority to plan for a digital workforce now. Given the anticipated scarcity of skills and the need to make workforce management an integral part of business strategy, Mercer, the leading company in HR consulting, and Oliver Wyman, a premier management consulting company, have partnered to support organizations with an integrated approach. This report offers a holistic and integrated view, enabling organizations of all sizes to transition to a technology-enhanced environment, while ensuring that their workforce thrives.

  • Accelerating for Impact: 2018 Gender Inflection Point
    How can we advance women in the workforce of the future?

    Mercer sets out to further understand the drivers of female advancement and identify concrete steps organizations can take to change or improve their trajectories. The result is a holistic look at the future of women in the workforce — from the headwinds impeding progress, to the system accelerators that provide great hope for sustained improvement.

  • When Women Thrive: Challenges and Opportunities in Latin America
    Understanding the underlying forces driving women’s representation in corporate leadership in Latin America.

    Latin American women have made significant progress over the last three decades, increasing their labor force participation and receiving more university degrees than their male counterparts. A full 64% of the organizations surveyed by Mercer understand the business imperative behind gender diversity, yet progress is stagnating and women continue to be underrepresented across industries.

    This report looks at the state of women in the Latin American workforce to gain a greater understanding of the underlying forces driving women’s representation — and examine policies and practices to accelerate progress.

  • Shining Leadership’s Light on Healthcare Innovation
    US employers are driving healthcare innovations that improve outcomes and lower costs.

    Mercer has released a new white paper in collaboration with the American Benefits Council (ABC) focused on how every leader can capitalize on ever-evolving healthcare innovations. ABC is the national trade association whose members either sponsor directly or administer retirement and health plans covering more than 100 million Americans.

    Leading the Way: Employer Innovations in Health Coverage describes programs developed by a diverse collection of large employers, with an aim to inspire companies to innovate just as aggressively. When it comes to recruiting and retaining the best talent for tomorrow’s workforce, health benefits are a key driver of employee engagement, and technology can revolutionize how healthcare is experienced.

  • Preparing for the Advance of AI
    The advance of AI is uncertain, but that doesn’t mean we can’t prepare for it.
    Preparing for the Advance of AI

    However uncertain the ramifications of artificial intelligence (AI), Western firms will almost certainly face a “skills gap.” Indeed, they already do. Firms that have a considerable exposure to developments in AI will need to give themselves the greatest possible access to available talent. This means moving beyond the traditional in-house model, by which talent is employed, and also sourcing it from partner firms, freelancers and “crowds.”

    Digital technology is already changing the workforces required by businesses, and these changes are sure to go further. But how much further, and at what pace, remains uncertain. Whatever ends up happening with AI, businesses that take a multi-faceted and flexible approach to their workforces should be able to see their way through, according to Oliver Wyman CEO Scott McDonald.