To be successful in the digital era, organizations need to keep pace with disruption and capitalize on new growth opportunities, while simultaneously anticipating and neutralizing strategic threats. Marsh & McLennan brings deep expertise in strategy, analytics, technology and operations, combined with technical delivery capabilities across our firm to deliver impact for clients.
Digital Perspectives
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Perspective The Next Generation of Office Communication Tech Most knowledge workers in 2020 are familiar with mixed reality tools like Zoom, Teams, and Slack that enable them to meet in virtual locations. By merging real and virtual worlds to produce new environments, employees who relied on in-person office interactions as recently as nine months ago now meet on virtual tropical islands, virtually “stand” in front of presentations beamed around the world, or maintain banter and team spirit with timely GIFs and emojis mixed into their workday messages. -
Perspective Governing Artificial Intelligence The explosion in AI usage by businesses over the past few years has driven an unmistakable inflection in innovation, efficiency, and profitability. However, it has also exposed firms to ethical pitfalls and wasted investments, making effective governance and risk management vital. -
Video A Model For Creating A Data-Driven Culture Over the past decade, firms have taken the plunge to become data-driven. They have amassed data, invested in technologies, and paid handsomely for analytical talent. Yet for many, a strong, data-driven culture remains elusive, and data is not universally used for decision making. Too often, this plunge has not yet paid off. -
Perspective Cybersecurity for a Remote Workforce To take on the new cybersecurity challenges of this virtual working environment, organizations must understand the changes in their cybersecurity risk profile and revamp their strategies, training, and exercises to address these changes Organizations have rapidly shifted to semi-remote working arrangements and thus they must be equally speedy in mitigating the cyber risks created by the expanded attack surfaces” that have accompanied the “work anywhere” operating models. To take on the new cybersecurity challenges of this virtual working environment, organizations must understand the changes in their cybersecurity risk profile and revamp their strategies, training, and exercises to address these changes. Otherwise, the current better-than-expected outcome of the rapid shift to “work from home” may not succeed in the longer term. -
Report COVID-19 Risks Outlook: A Preliminary Mapping and Its Implications Economic distress dominates companies’ top concerns, yet leaders must act now to address the knock-on effect of far-reaching environmental, societal, and technological risks -
Webcast Winning The Digital Transformation Race Traditional businesses, especially those threatened by competition from technology companies, must adapt through digital transformation to stay in the game and be successful. This imperative has acclerated with the he emergence of COVID-19. But as traditional firms aim to transform, they must overcome the challenges associated with decades-old approaches, legacy systems, deeply embedded processes and capabilities, and deliberate execution and decision-making cultures. -
Report Mobility-as-a-Service: A Sum of Parts Present Today Mobility-as-a-Service (MaaS) has exploded onto the scene globally, but how can it sustain its momentum and become a win-win partnership for all stakeholders?. -
Report 2020 AFP Risk Survey Financial professionals cite cybersecurity as most challenging risk to manage; strategic risks will have the greatest impact on earnings -
Report System-Level Integration Making cars part of the mobility network will require automakers to add a new layer of system engineering -
Perspective Workers’ Compensation Is About to Be Transformed Uncovering three key trends that will enable companies to obtain a clearer view of risks -
Perspective Investors Give Record Support To Ride-Hailing, EVs, AVs, And Chinese Startups Investors have seen the future when it comes to the almighty car, and it revolves around electrification, driverless vehicles, ride-hailing, and China. Maybe those choices aren’t particularly surprising, but the rate at which backers are throwing money at startups may be. -
Perspective AI and Automation Are Reshaping the Future of Work AI and automation are constantly changing our world, including the way we work -
Perspective Libra Faces Big Challenges. Does It Need a Rework? The announcement that a new currency, Libra, will be launched next year has sent waves of speculation around the financial sector. -
Perspective How Chief Human Resources Officers Can Be Your C-Suite's Innovation Drivers Article looks at how chief human resources officers can help to lead cultural change and drive innovation -
Perspective How Robots May Help Automakers Cope With EV Adoption Uncertainty Featured In Forbes -
Perspective The Technology-Enabled Digital Insurer The technological advances we are living through are slowly but surely reshaping the demands and expectations of consumers and businesses alike.