Coronavirus Hub

Business Continuity

Responding to the operational, financial, and supply chain challenges of COVID-19

Operations

Responding To COVID-19: Primer, Scenarios, And Implications

Oliver Wyman primer on the latest status from an epidemiologic perspective and the key scenarios that may play out over time. From Bruce Hamory, MD, Partner and Chief Medical Officer, Health & Life Sciences; Helen Leis, Partner, Health & Life Sciences. (Continually updated with the latest developments)

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Podcast Series: COVID Conversation

Mercer podcast series from Kate Bravery, Global Advisory Solutions & Insights Leader; and Norman Dreger, Partner and Multinational Client Group Leader.

LISTEN TO THE REPLAY - Episode 1 (June 24)

Adaptation, Not Optimization, Is How Businesses Will Survive a Post-COVID World

BRINK article from Tom Cheesewright, Author (June 23)

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IT Services: Who Will Win When Demand Bounces Back?

Oliver Wyman article discussing what both IT services provider and CIOs should be considering now to set course for the future (June 23)

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Podcast: Getting Back to Work

Oliver Wyman Health podcast with Terry Stone, Managing Partner in Oliver Wyman's Health & Life Sciences practice; and Helen Leis, Partner in Oliver Wyman's Health & Life Sciences practice, discussing a recent report they co-authored called The Long Haul: Getting Back to Work in a Changed Economy (June 10)

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Managing Performance in a Virtual World (Australia)

Mercer article from Michael Moses, Principal, Mercer Consulting; Louise McLean, Senior Associate, Mercer Consulting; and Christopher Bumstead, Associate, Mercer Consulting (June 3)

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When Will the TV and Film Industry Emerge From Lockdown?

BRINK article from Jann Turner, Film and TV Producer (June 3)

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For Business Resilience, Look to Your Procurement Team

BRINK article from Thibault DeWaru, Engagement Manager at Oliver Wyman; and Laurent Guerry, Operations Partner at Oliver Wyman (June 3)

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Three Ways Procurement Can Lead Us Out of the Crisis

Oliver Wyman guidance discussing how Procurement leaders can adapt their agenda to strive in the COVID-19 relaunch (May)

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Return to a New Normal

Mercer report discussing nine ways organizations can succesfully prepare for a comeback as we enter the next phase of the pandemic and restrictions ease (May 25)

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Taking Remote Collaboration to the Next Level

Oliver Wyman article from Mike Moylan-Jones, Director, 8works, Organizational Effectiveness; Ollie Prothero, Managing Creative, 8works, Organizational Effectiveness; and Rebecca Young, Senior Managing Designer, 8works, Organizational Effectiveness (May 26)

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Return to the Workplace: Planning Guide For Employers

Mercer guide to help business leaders, HR, Finance, and response teams organize employees’ return to the workplace when COVID-19 circumstances allow for it (May 20)

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Now Is the Perfect Time For a Cyberattack. Here’s How to Stop One.

The Washington Post article from Jane Holl Lute, Board of Director, Marsh & McLennan; and Peter J. Beshar, Executive Vice President and General Counsel, Marsh & McLennan (May 17)

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Three Risk Management Trends Emerging From the Pandemic Lockdown

Marsh article from Catherine Cyphus, Vice President, Risk Consulting Practice, Client Advisory Services (May 13)

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Respond — Return — Reinvent: Business as Abnormal

Medium article from Neil Lloyd, Head of US Defined Contribution and Financial Wellness Research, Mercer (May 12)

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COVID-19 Podcast: Ten Considerations for Easing Lockdowns and Re-Opening

Marsh Risk Management and Insurance Podcast from Michael Poulos, President, Marsh Risk Consulting (May 11)

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Networked Sales

Oliver Wyman article from Julien Boulenger, Principal; Brent Bloomberg, Engagement Manager; Bruce Spear, Partner; and Hugues Havrin, Partner (May 11)

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6 Steps to Reopen Business Post-COVID

BRINK article from Larry Pearlman, Senior Vice President of the Workforce Strategies Practice at Marsh Risk Consulting (May 6)

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HBR: In a Downturn, Include your Employees in Cost-Cutting Decisions

Oliver Wyman article from Patrick Daoust, Partner; and Paul Simon, Senior Consultant (May 6)

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The Adaptability Challenge – Why Temporary Talentshares Can Help

Mercer article from Kate Bravery, Global Advisory Solutions & Insights Leader at Mercer (May 5)

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COVID-19 Working From Home Increases Cyber Risk

Mercer report outlining tips to mitigate cyber risks and help safeguard organizations (April)

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The Long Haul: Getting Back to Work in A Changed Economy

Oliver Wyman report discussing the critical nature of reopening the economy in a purposeful way and the different phases within this long haul approach (April)

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A Director's Perspective on COVID-19: An Interview With Robert C. Pozen

Oliver Wyman Q&A from Chaitra Chandrasekhar, Partner; with Robert C. Pozen, Senior Lecturer at the MIT Sloan School of Management, and Nonresident Senior Fellow at the Brookings Institution (April 29)

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How Companies and Employees Can Make their Best Coronavirus Comeback

World Economic Forum Agenda article from Kate Bravery, Partner and Head of Advisory Solutions & Insights, Mercer; and Avantika Tomar, Principal and Global Solutions Lead, Workforce for the Future, Mercer (April 28)

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Observe, Orient, Decide, Act: COVID-19 Pandemic Navigator Insights series - Insight #1

Oliver Wyman report introducing the modules of the Pandemic Navigator and how it can be used to make informed real-time decisions across financial services, healthcare and government (April 20)

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The Coronavirus Rebound: Now’s the Time for Company Reorganization

BRINK article from Patrick Doust, Partner for Retail & Consumer Goods at Oliver Wyman; and Paul Simon, Senior Consultant in Operations and Digital Practice at Oliver Wyman (April 20)

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COVID-19 Elevates the Value of Responsible Investing

Mercer article from Monika Freyman, CFA, Head of Responsible Investment for Mercer Canada (April 16)

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Activating Operational Resilience in the Wake of COVID-19

Oliver Wyman outlines six critical actions to enable banking chief executives to provide stable services and activate operational resilience (April 15)

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Planning for Natural Disasters Should Mesh with Pandemic Response

Mercer article (April 14)

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Supporting Your Customers Through the Coronavirus Crisis: A Five-Point Plan

Lippincott article from Simon Glynn, Chief Strategy Officer and Rick Wise, Chief Executive Officer. (April 7)

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Creating Sensitive Digital Experiences in A World of Physical Separation

Lippincott article from Dan Clay, Partnet Innovation and Rupesh Patel, Partner, Brand Strategy (April 7)

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The World’s Changed, Have You?

Lippincott article from David Mayer, Senior Partner, Brand Strategy (April 6)

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The Impact of Coronavirus on HR

Mercer's Martine Ferland, President & CEO, appears on Yahoo Finance (April 3)

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Business Continuity and Coronavirus: Your Questions Answered

BRINK Q&A article featuring subject matter experts from Marsh and Mercer (March 24)

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Brand a beacon in a time of uncertainty

Lippincott article (March 16)

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< Return to the Coronavirus landing page

Financial

Making Good Decisions in Bad Times

Oliver Wyman report helping companies to look forward, and build well-defined liquidity management capabilities to bolster resilience and profitability during the immediate COVID-19 crisis and for years to come (June 9)

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How to Manage Executive Pay and Incentives in Uncertain Times

BRINK article from Nishant Mahajan, Head of Executive Remuneration ASEAN/Growth Markets Leader at Mercer Singapore (May 11)

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Advanced Forecasting to Cash

Oliver Wyman article from Michael Lierow, Partner; Cornelius Herzog, Principal; Stefan Blank, Engagement Manager; and Eva Sprengnetter, Associate (May 8)

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Improving Liquidity During and After the Pandemic

Marsh article (April 28)

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Conserving Cash: Mining Benefits Programs for Savings

Mercer article (April 16)

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How Bank Treasuries Shine During Crises

Oliver Wyman report discussing how bank treasuries can take a leading role through these uncertain times (April 2)

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A Treasurer's Liquidity Management Action Plan For COVID-19

Oliver Wyman guide on how treasurers should reassess their liquidity risk management plans (March 17)

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Supply Chain

Flexible Adaptation of Production

Oliver Wyman article from Heiko Rauscher, Partner, Automotive & Manufacturing Industries (June)

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Three Key Considerations for Post-Pandemic Site Relocation

BRINK article from Matthew Stevenson, Partner and Leader of Mercer’s Workforce Strategy and Analytics Practice; and Uniko Chen, Principal of Mercer’s Workforce Strategy and Analytics Practice (June 14)

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Demand and Supply Mangement in Uncertain Times

Oliver Wyman article from Tushar Narsana, Partner; Rohit Singh, Partner; Jochen Graff, Partner; and David Kaufmann, Partner (May 14)

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Supply Chain Essential Functions

Oliver Wyman article from Adriene Bailey, Partner (April 8)

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Reducing Global Supply Chain Reliance on China Won’t Be Easy

BRINK article from Manisha Mirchandani, Director of Strategy at Atlantic 57 (April 22)

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Coronavirus Is Changing Global Supply Chains in Unexpected Ways

BRINK article from Richard Wilding, Professor of Supply Chain Strategy at Cranfield School of Management (April 19)

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COVID-19 Shocks Supply Chains

Oliver Wyman article from Michael Lierow, Partner; Cornelius Herzog, Principal; and Stefan Blank, Engagement Manager (April 16)

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Recession-Proof Your Supply Chain: Unlocking the full potential of Sales and Operations Planning

Oliver Wyman article from Sebastian Janssen, Cornelius Herzog, and Susan Kuep (March 30)

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Post-Pandemic Supply Chain Restart

Oliver Wyman article from Adriene Bailey, Partner; and Yannik Thomas, Principal (March 26)

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Managing Supply-Chain Disruption

Oliver Wyman report that looks at the extent of the current challenges, presents scenarios of current impact across several industries, and provides a series of guiding questions that can focus where managers can look for solutions (March 18)

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